Shipping Cost

UK

  • Standard tracked 2-3 business days — £4.50 GBP
  • Express 1-2 business days — £6.95 GBP
  • Free UK Shipping over £50

Europe

  • Europe Tracked 5-7 business days  £12.95 GBP
  • Europe Tracked Heavy 5-7 business days  £19.95 GBP
  • Europe Courier over 2kg 7-10 business days  £29.95 GBP

ROW

  • International Tracked 7-10 business days  £14.95 GBP
  • International Tracked Heavy 7-10 business days  £24.95 GBP
  • International Courier over 2kg 7-10 business days  £39.95 GBP

**UK Express delivery is NOT guaranteed to the following postcodes and areas – most of the Scottish Highlands, any remote areas, including nearly all AB, IV, KW, LA, PA, PH, BT, CA18 - CA27, HS1 - HS9, IM, TR21 - TR25, ZE postcodes.

Other shipping information 

  • The shipping lead times start from the day the product is despatched.  Express Shipping doesnt not change the production or despatch time.
  • All orders are sent via a courier of our choice, and we may change the couriers we use without notice, although the level of service will always be equivalent. Standard orders will usually be sent via Royal Mail and express orders via DPD or a priority Royal Mail service. All international orders will be sent via Royal Mail, DPD or DHL Express.
  • If you are away from your address when delivery is attempted our courier will put a card through your door allowing you to re-book a delivery or allow you to pick up the order from the depot or sorting office. The courier has the right to attempt a delivery to a nearby neighbour, rather than redelivering the next day. Team GB reserves the right to charge the full shipping fee applicable to resend if the item is returned to us because the customer could not take delivery for any reason.

Despatch information

  • We always endeavour to ship orders as quickly as possible, but there may be delays over busy trading periods.
  • All orders placed after midday Monday-Friday will be shipped on the next business day. We do not dispatch orders on the weekend.
  • All stated delivery times are estimated and are from the day of dispatch, not from the day of order.

Product delivery errors 

  • All delivery errors must be reported within 1 day of the date of delivery with supporting images.
  • If you are a UK customer and you have not received your order within 10 days of dispatch date, then you must notify us within these 10 days. If you notify us after these 10 days then we will not be responsible for its location, and we may not be able to claim for the parcel if it is lost or stolen.
  • If you have received your parcel in a poor or damaged condition or have items missing, please try to keep all outer packaging, you may be asked to send us photos of the damaged packaging and / or product, this is because photographic evidence helps us ensure the issue is dealt with quickly and efficiently and can sometimes suffice instead of collecting the product / packaging itself.

Please check delivery and billing addresses carefully before confirming your order, as this could cause the order to be declined or a delivery made to an incorrect address. If a customer does input any incorrect address details on their order, which causes the parcel to be delivered incorrectly, we will not hold any responsibility for this parcel, i.e. the customer will have to try to retrieve the parcel themselves at their own cost.

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